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Machine Learning, the New Business Intelligence


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Machine learning:


Machine learning is a form of artificial intelligence in which a machine can do work without being definitively programmed to do so.

Training a machine learning algorithm generally requires a large amount of data that is deliberately "cleaned up" or structured and organized.


The data can be labeled to give the machine an idea of what it is looking at, ie "bird" or "not a bird". Such machine learning is known as "supervised" and it is the type of Machine Learning Development Solutions that companies are most likely to encounter today.


By analyzing the data (and its labels, if applicable), the machine creates an algorithm based on the patterns it recognizes. In this case, it analyzes tons of images of birds (and "not birds") and the machine learns to classify the images. The algorithm is refined over time until it reaches a high degree of precision. Then the algorithm can be applied to completely different data sets. For example, data sets that are not labeled "bird" or "not a bird".


How Machine Learning Will Change Business Intelligence


Machine learning models are very effective in uncovering hidden patterns and insights in data. Data specialists have been using these techniques for many years to solve complex and specialized business problems. Now, advances in processing power have made developing and running these complex mathematical models more accessible. Models that used to require expensive, high-end hardware can now run on commodity platforms available to everyone.

Lately, we are starting to see a number of BI vendors incorporating machine learning capabilities into BI tools, which holds the promise of making BI much more effective at identifying hidden insights. BI platforms that can effectively combine these capabilities in a very intuitive way will soon become the norm. As users start to use this ability, they will start to expect it to anytime be there. Like GPS and other technologies that we cannot now imagine living without.


The combination of these capabilities effectively automates the discovery of information that business users did not know existed. In a traditional dashboard, a business user looking at their top-of-the-line sales may decide that the trend looks good, and therefore doesn't need to look any further. However, hidden in the details, in the underlying composition of the sales figures, there may be cause for concern. Some products may perform well and others show deterioration. This important information is hidden from view.


Recommended: Cost to Development of Artificial Intelligence and Machine Learning


In addition to finding these hidden insights, automating this process means that insights can be delivered much faster, allowing the business to act quickly and with better information. Automating these tasks should free up time from the analyst role in organizations. Many analysts are performing routine tasks such as analysis of variance, looking for anomalies, and writing comments to include in reports. If these tasks are automated, the analyst can be freed to work on higher-value tasks.


Impact of machine learning on business intelligence


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The combination of machine learning with BI can have a far-reaching impact on the information a company obtains from its available data, making BI a true game-changer to help companies improve productivity, quality, customer service and more. Here are 12 members of the Forbes Technology Council exploring the ways companies can use machine learning to improve business intelligence.


Give customer experiences a human touch: Machine learning gives business leaders the ability to process massive amounts of data and extract actionable insights in an instant. For customer service, this can be leveraged to decipher customer sentiment, detect dissatisfaction, and fix any damaged relationships. For all of today's businesses, the best customer experiences are just one algorithm away.


Improve data quality controls: While it is common to use Artificial Intelligence Services to predict and automate business decisions, BI teams can use AI to improve the way they perform data quality checks, both extraction and transformation. For example, data anomaly detection, identification and classification of outliers, metadata verification, and data cataloging better for use by analytics and business users.


Fight against cybercrime: In cybersecurity, automated protection to reduce risk windows or lost revenue is essential. This generates an infinite amount of data processing that must be analyzed fastly. Grown machine learning systems can automatically collect, analyze, and classify threats. This ability to scale with machines is vital to fighting cybercrime and helps reduce operational expenses and improve accuracy with continuous learning.


Achieve real-time data analysis: Through machine learning, anomalies can be detected in real-time and immediate action can be taken. For example, fraud can be detected immediately, not a week later, or customers can stay on your website instead of knowing about it after they have bought something elsewhere. Systems can be created out of the box to avoid future failures, increasing operational efficiency.


Customize customer funnels:


Business intelligence professionals don't seem to realize that machine learning can seriously affect both the top and bottom of their customers' conversion funnel. As the importance of personalization on websites, email campaigns, and even Facebook ads grows, it's very important to use ML to make your potential customers feel important. Customize your message for them at both the top and bottom of the funnel.


How Machine Learning is Improving Business Intelligence?


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Simply put, machine learning (ML) is a process that a software application uses to actively learn from imported data, using it in a way that humans would use past experiences as part of their learning process. Business intelligence (BI), on the other hand, is a complex field that represents a process that relies on technology to acquire, store, and analyze business-related data. The goal of BI is to achieve optimal courses of action in the shortest time possible, so the process includes several different aspects, such as analytics, predictive modeling, performance management, data mining, etc.


Improved employee safety: ML brings significant improvements to the field of employee safety, providing optimized protection for operators working in high-risk environments. Superior monitoring combined with predictive analytics can prevent malfunctions or system failures that could endanger human lives, preventing accidents even before they happen. ML can also use the data to understand and "remember" the causes that have caused malfunctions and in the past. Identifying potential threats and risks benefits businesses in the long term, as both human lives and the expensive and complex systems used to operate are kept safe.


Optimization of operational processes


According to Harvard Business Review, there are several business processes that have already been significantly improved by ML:

  • Manage customer service,

  • Risk management and compliance,

  • Manage financial resources,

  • Develop and manage business capabilities, and

  • Marketing and sale of products and services.

Improved customer experience and loyalty: Another business-related field in which ML makes a significant impact in the field of customer experience. In a never-ending race to reach more people and ensure their buying loyalty, many large corporations use ML as a significant aid in the process. For example, the information that Facebook users leave on their profiles is collected and analyzed with the help of ML. Based on a user's age, gender, location, and past behavior on the platform, Facebook creates personalized, sponsored posts and ad suggestions.


Predictions made by ML, focused on customer service, are also used by hospitals and clinics: when analyzing information about emergency room design, personnel information, department graphics and patient data, the wait for emergency rooms can be predicted more accurately.


Conclusion:


Artificial intelligence and machine learning are no longer vague, futuristic, science fiction concepts, but the rapidly developing reality present in numerous processes we encounter on a daily basis. From playing a major role in Facebook's People You May Know and Face Recognition, to helping refine search engine results, suggesting product recommendations, and filtering emails, machine learning is already very active in human lives. ML is already improving many BI-related processes and is expected to become even more powerful and useful in the years to come.




USM Business Systems is the best for Artificial Intelligence Service Development Company, Human Resource Management Systems, Mobile Application Development, Chatbot Development, data quality solutions, workforce service to create interactive experiences for major platforms.


WRITTEN BY

I'm a tech assistant. and content researcher at USM. I share my knowledge about information in modern technologies.



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